What we do:
- Business change, business moves, people change and restructuring programmes
- Call centre and contact management migration and physical relocation
- Delivery within FCA/FSA UK Government regulatory frameworks
- Bid Management – offshore, onshore, OJEU compliant supplier selection processes.
- PMO work stream reporting, governance and onward communications strategy creation
- Managing 3rd party service provision and solution delivery to onshore and offshore
- Due Diligence and business benefits realisation
- Full direct management of lifecycle including risk management, change control and gating
- Data centre infrastructure
- Contact centre, call handling and customer facing projects.
- Business process optimisation
- Business process outsourcing and Third Party Administration (TPA) monitoring, management and reporting
- Full lifecycle experience from start-up through define, build, test, release, warranty and closedown.
How we do it:
A combination of skills and experience gained over twenty years
Deploying an approach which combines:
- People skills with all the levels within organisations
- Enhanced team management
- Adaptability and flexibility
If you want to know more please contact us here.